UX London presented by Clearleft

13th15th April 2011 Cumberland Hotel, London

Programme

UX London is a fantastic three-day event which opens with a day of inspirational presentations, followed by two days of practical, in-depth workshops covering core skills, strategic thinking and advanced techniques.

Workshop days are divided across three tracks so there will always be something for everyone. You can change tracks at anytime although workshop capacity is limited to fifty, and seating is on a first come first served basis.

  1. Wed 13th April
  2. Thu 14th April
  3. Fri 15th April

Day 1 — Presentations

8:00

Registration

9:3010:15

It’s All Us

Alan Cooper will share his recent insights gleaned from working at the intersection of design and agile.

Alan Cooper
10:1511:00

Redesign Must Die

In this UX London keynote, Louis Rosenfeld will argue instead for the rational and cost-effective approach of tuning sites over time, rather than “fixing” them all at once. Over and over again.

Louis Rosenfeld
11:0011:30

Break

11:3012:15

Making Personas Work… Without Breaking the Bank

Learn the handful of key ideas and simple, inexpensive techniques that can help you make the most of these powerful modelling and communication tools.

Kim Goodwin
12:1513:00

Service Design and User Experience: same or different?

Is Service Design just a marketing term, or does it advocate a fundamentally different approach to designing experiences and new forms of value?

Oliver King
13:0014:30

Lunch

14:3015:15

Strategy Patois: Language and Tools to Connect Design and Business Value

The language of design and the language of business don’t often connect, yet each has their own important role in the success of the organization. In Kate’s presentation we’ll learn how to better ensure alignment with the overall goals of the enterprise.

Kate Rutter
15:1516:00

The Behaviour Chain

This talk will introduce the concept of a ‘Behavior Chain’ as a way to link together different stages of interaction and engagement across a product or service experience.

Robert Fabricant
16:0016:30

Break

16:3017:15

The Lifecycle of Software Objects

What does it mean to design services and products that contain “fractional AI”? When our role is not so much to design a predictable system but cultivate and teach an adapting, changing entity?

Matt Jones
18:00

Welcome Drinks in the Carbon Bar

19:00

UX Bookclub in the Carbon Bar

http://www.meetup.com/uxbcldn/events/16396720/

20:00

UX Karaoke at Lucky Voice

http://uxkaraoke.eventbrite.com

Day 2 — Workshops

9:0012:30

Advanced Simplicity

Giles Colborne

In this fast-paced hands-on workshop, Giles Colborne will set you the challenge of simplifying everyday devices.

Guerrilla Research Methods

Russ Unger

This hands-on session will cover a number of low cost, yet powerful research methods to help you make better data-driven design decisions.

Leading UX

Kim Goodwin

Whether you’re a new leader or experienced manager, this session will help you visualize where your team should be headed and help you develop leadership and management strategies to get there.

The Art of Graphic Facilitation

Sunni Brown

Since the vast majority of us have to either plan or attend meetings, why not become a Jedi at running them? In this session, you will learn the fundamentals of visual language, how to simplify complex information by mapping the big picture and how to use improvisation and games to solve real problems.

12:3014:00

Lunch

14:0017:30

A/B Testing for UX Designers

Josh Porter

This workshop will get you running your own A/B tests confidently, dispelling common myths about testing and teaching you how to get it right.

Design To Refine, Developing a tunable information architecture

Louis Rosenfeld

In this workshop, Louis Rosenfeld, co-author of Information Architecture for the World Wide Web, will show you how to break the cycle of failing website redesigns.

Selling Design: How Meetings and Process Can Save Your Best Ideas

Kevin Hoffman

Kevin will lead you through how the team at Happy Cog applies meeting design, participatory decision making models, and unorthodox experiences to successfully explore and communicate design ideas, from the first sales pitch, through user experience design, and finally visual design.

Communicating Behavioural Insights

Steve Baty

Understanding human behaviour within the context of a customer journey is vital to designing and delivering a successful experience strategy. This workshop will look at how to communicate behavioural insights to influence the design process and as a integral artefact for the communication of the final experience.

19:00

UPA Event

http://uxclinic2011.eventbrite.com/

20:00

UX Bowling at the Trocadero

http://uxbowling.eventbrite.com/

Day 3 — Workshops

9:0012:30

It’s not the device people are after, it is all the things the device enables…

Bryan Rieger & Stephanie Rieger

In this workshop, Bryan will challenge you to design flexibly, consider context, but above all else—consider the user.

Prototyping

Todd Zaki Warfel

Work your way through a series of case studies, as Todd reveals techniques that will help you craft flexible, bulletproof, effective and adaptable interfaces that make up a solid user experience.

Design Patterns for Fantabulous Collaborations

Kate Rutter

Pulling from the creative practice at Adaptive Path as well as from a body of research on creative cultures and participatory design techniques, Kate will cover design patterns for choreographing group work, including identifying objectives, setting directions, curating collaborative activities and capturing meaningful outputs.

Selling Design: How Meetings and Process Can Save Your Best Ideas

Kevin Hoffman

Kevin will lead you through how the team at Happy Cog applies meeting design, participatory decision making models, and unorthodox experiences to successfully explore and communicate design ideas, from the first sales pitch, through user experience design, and finally visual design.

12:3014:00

Lunch

14:0017:30

Communicating Behavioural Insights

Steve Baty

Understanding human behaviour within the context of a customer journey is vital to designing and delivering a successful experience strategy. This workshop will look at how to communicate behavioural insights to influence the design process and as a integral artefact for the communication of the final experience.

Remote Research

Nate Bolt

Nate Bolt, El Presidente of Bolt|Peters, will be joining us to talk about his new book Remote Research.

The Art of Graphic Facilitation

Sunni Brown

Since the vast majority of us have to either plan or attend meetings, why not become a Jedi at running them? In this session, you will learn the fundamentals of visual language, how to simplify complex information by mapping the big picture and how to use improvisation and games to solve real problems.

Leading UX

Kim Goodwin

Whether you’re a new leader or experienced manager, this session will help you visualize where your team should be headed and help you develop leadership and management strategies to get there.

19:00

Sapient Nitro After Party in the Carbon Bar

Photos on Flickr

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