presented by Clearleft
13th – 15th April 2011 Cumberland Hotel, London
Day 1 — Presentations
| 8:00 | Registration |
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|---|---|---|
| 9:30 – 10:15 |
It’s All UsAlan Cooper will share his recent insights gleaned from working at the intersection of design and agile. |
Alan Cooper
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| 10:15 – 11:00 |
Redesign Must DieIn this UX London keynote, Louis Rosenfeld will argue instead for the rational and cost-effective approach of tuning sites over time, rather than “fixing” them all at once. Over and over again. |
Louis Rosenfeld
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| 11:00 – 11:30 | Break |
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| 11:30 – 12:15 |
Making Personas Work… Without Breaking the BankLearn the handful of key ideas and simple, inexpensive techniques that can help you make the most of these powerful modelling and communication tools. |
Kim Goodwin
|
| 12:15 – 13:00 |
Service Design and User Experience: same or different?Is Service Design just a marketing term, or does it advocate a fundamentally different approach to designing experiences and new forms of value? |
Oliver King
|
| 13:00 – 14:30 | Lunch |
|
| 14:30 – 15:15 |
Strategy Patois: Language and Tools to Connect Design and Business ValueThe language of design and the language of business don’t often connect, yet each has their own important role in the success of the organization. In Kate’s presentation we’ll learn how to better ensure alignment with the overall goals of the enterprise. |
Kate Rutter
|
| 15:15 – 16:00 |
The Behaviour ChainThis talk will introduce the concept of a ‘Behavior Chain’ as a way to link together different stages of interaction and engagement across a product or service experience. |
Robert Fabricant
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| 16:00 – 16:30 | Break |
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| 16:30 – 17:15 |
The Lifecycle of Software ObjectsWhat does it mean to design services and products that contain “fractional AI”? When our role is not so much to design a predictable system but cultivate and teach an adapting, changing entity? |
Matt Jones
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| 18:00 |
Welcome Drinks in the Carbon Bar |
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| 19:00 |
UX Bookclub in the Carbon Bar |
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| 20:00 |
UX Karaoke at Lucky Voice |
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Day 2 — Workshops
| 9:00 – 12:30 |
Advanced SimplicityIn this fast-paced hands-on workshop, Giles Colborne will set you the challenge of simplifying everyday devices. |
Guerrilla Research MethodsThis hands-on session will cover a number of low cost, yet powerful research methods to help you make better data-driven design decisions. |
Leading UXWhether you’re a new leader or experienced manager, this session will help you visualize where your team should be headed and help you develop leadership and management strategies to get there. |
The Art of Graphic FacilitationSince the vast majority of us have to either plan or attend meetings, why not become a Jedi at running them? In this session, you will learn the fundamentals of visual language, how to simplify complex information by mapping the big picture and how to use improvisation and games to solve real problems. |
|---|---|---|---|---|
| 12:30 – 14:00 |
Lunch |
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| 14:00 – 17:30 |
A/B Testing for UX DesignersThis workshop will get you running your own A/B tests confidently, dispelling common myths about testing and teaching you how to get it right. |
Design To Refine, Developing a tunable information architectureIn this workshop, Louis Rosenfeld, co-author of Information Architecture for the World Wide Web, will show you how to break the cycle of failing website redesigns. |
Selling Design: How Meetings and Process Can Save Your Best IdeasKevin will lead you through how the team at Happy Cog applies meeting design, participatory decision making models, and unorthodox experiences to successfully explore and communicate design ideas, from the first sales pitch, through user experience design, and finally visual design. |
Communicating Behavioural InsightsUnderstanding human behaviour within the context of a customer journey is vital to designing and delivering a successful experience strategy. This workshop will look at how to communicate behavioural insights to influence the design process and as a integral artefact for the communication of the final experience. |
| 19:00 |
UPA Event |
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| 20:00 |
UX Bowling at the Trocadero |
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Day 3 — Workshops
| 9:00 – 12:30 |
It’s not the device people are after, it is all the things the device enables…
In this workshop, Bryan will challenge you to design flexibly, consider context, but above all else—consider the user. |
PrototypingWork your way through a series of case studies, as Todd reveals techniques that will help you craft flexible, bulletproof, effective and adaptable interfaces that make up a solid user experience. |
Design Patterns for Fantabulous CollaborationsPulling from the creative practice at Adaptive Path as well as from a body of research on creative cultures and participatory design techniques, Kate will cover design patterns for choreographing group work, including identifying objectives, setting directions, curating collaborative activities and capturing meaningful outputs. |
Selling Design: How Meetings and Process Can Save Your Best IdeasKevin will lead you through how the team at Happy Cog applies meeting design, participatory decision making models, and unorthodox experiences to successfully explore and communicate design ideas, from the first sales pitch, through user experience design, and finally visual design. |
|---|---|---|---|---|
| 12:30 – 14:00 |
Lunch |
|||
| 14:00 – 17:30 |
Communicating Behavioural InsightsUnderstanding human behaviour within the context of a customer journey is vital to designing and delivering a successful experience strategy. This workshop will look at how to communicate behavioural insights to influence the design process and as a integral artefact for the communication of the final experience. |
Remote ResearchNate Bolt, El Presidente of Bolt|Peters, will be joining us to talk about his new book Remote Research. |
The Art of Graphic FacilitationSince the vast majority of us have to either plan or attend meetings, why not become a Jedi at running them? In this session, you will learn the fundamentals of visual language, how to simplify complex information by mapping the big picture and how to use improvisation and games to solve real problems. |
Leading UXWhether you’re a new leader or experienced manager, this session will help you visualize where your team should be headed and help you develop leadership and management strategies to get there. |
| 19:00 |
Sapient Nitro After Party in the Carbon Bar |
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