presented by Clearleft
13th – 15th April 2011 Cumberland Hotel, London
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Alan Cooper
Alan Cooper is a pioneer of the modern computing era. He is credited with creating what many regard as the first serious business software for microcomputers, and his groundbreaking work in software invention and design has influenced a generation of programmers, designers, and business people and helped a generation of users.
For the last 15 years, Alan’s interaction design consultancy, Cooper, has helped companies invent powerful, usable, desirable digital products via his unique methodology, Goal-Directed Design. A cornerstone of this method, Personas has been broadly adopted across the industry. Alan is the author of two industry best-selling books, About Face and The Inmates Are Running the Asylum and is widely known as the “Father of Visual Basic”.
Alan Cooper will be presenting It’s All Us.
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Louis Rosenfeld
Louis Rosenfeld is an independent information architecture consultant and the founder of Rosenfeld Media, a user experience publishing house. He has been instrumental in helping establish the field of information architecture, and in articulating the role and value of librarianship within the field.
Lou has helped such organizations as PayPal, AT&T, Caterpillar, Ford, Microsoft and the Centers for Disease Control make their information easier to find. He is co-author of Information Architecture for the World Wide Web, considered the bible of the field, and has been a regular contributor to Web Review, Internet World, and CIO magazines.
Lou is co-founder of the Information Architecture Institute and helped found the Information Architecture Summit. He blogs regularly at www.louisrosenfeld.com, and tweets even more regularly @louisrosenfeld.
Louis Rosenfeld will be presenting Redesign Must Die and running the workshop Design To Refine, Developing a tunable information architecture.
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Kate Rutter
Kate Rutter is an Experience Designer at Adaptive Path. During her 15+ years in the web industry, she’s worked with corporations, startups, and nonprofit organizations to help them grow, change and successfully chart new paths in ambiguous times and shifting markets. Clients include Greenpeace, Travel + Leisure, Citysearch, Dice.com, Globo Networks, and Nokia.
Kate attended Wellesley College, where she received her Bachelor of Arts in studio art. She finds inspiration in a wide variety of subjects: Semiotics, textile arts, slime mold, origami, code, urban design, fire, and other dangerous things. She is an active community leader as well as a formidable welder.
Kate Rutter will be presenting Design Patterns for Fantabulous Collaborations and running the workshop Strategy Patois: Language and Tools to Connect Design and Business Value.
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Kim Goodwin
Kim Goodwin is the author of the bestselling book, Designing for the Digital Age. Kim is currently consulting for clients in varied industries including aviation, consumer electronics, and retail. She spent most of the last decade as Vice-President, Design and General Manager at Cooper, leading an integrated practice of interaction, visual, and industrial designers and the development of the acclaimed Cooper U design curriculum.
Kim has led projects involving a tremendous range of design problems, including web sites, complex analytical and enterprise applications, phones, medical devices, services, and even organizations. Her clients and employers have included everything from one-man startups to the world’s largest companies, as well as universities and government agencies. This range of experience and a passion for teaching have led to Kim’s popularity as an author and as a speaker at conferences and companies around the world.
Kim Goodwin will be presenting Making Personas Work… Without Breaking the Bank and running the workshop Leading UX.
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Matt Jones
Matt is Director, Design at BERG and has been delivering digital products and services since 1995. He was creative director for the launch version of the BAFTA award-winning BBC News Online. Between 2003–2005 he worked at Nokia on areas as diverse as RFID/NFC applications of tangible/physical interfaces and the human universal experience of play. From 2005–2007 he was director of user-experience design for Nokia’s Nseries range within Nokia Design. In early 2007 he co-founded and designed Dopplr.com, which grew into an influential and popular start-up travel service, before being sold to Nokia in the autumn of 2009.
He studied Architecture, qualifying in 1995 RIBA Part II and BArch from the Welsh School of Architecture. He has spoken at events such as Reboot, Ars Electronica, Webstock, O’Reilly’s Etech and FooCamp; and has written on interaction design, comic books and planetary-scale, self-replicating robot dogs for 10 years at www.magicalnihilism.com.
He is an advisor to the learning startup Schoolofeverything.com, One-Click Orgs and Amnesty International and is a visiting tutor on the Design Interactions course at the Royal College of Art.
Matt Jones will be presenting The Lifecycle of Software Objects.
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Robert Fabricant
Robert Fabricant is an Executive Creative Director at frog Design where he leads frog’s efforts to expand its creative offerings into new markets and disciplines. Robert has been with frog since 2001 and has worked since then in a broad range of initiatives that span product design, interaction design, environments, service design and branded experiences. He has worked with clients such as MTV, GE, Cox Communications, Virgin Mobile, Barnes & Noble, BBC and Humana and designed integrated user experiences for numerous platforms, including handheld devices, in-car information systems, medical devices, retail environments, networked applications and desktop software. He also leads frog’s social impact initiatives such as Project Masiluleke.
Prior to frog, Robert led the Research & Development team at Organic and worked as a designer and creative director at @radicalmedia, Microsoft Research and Edwin Schlossberg Inc. He is an adjunct professor at NYU’s Interactive Telecommunications Program and the School of Visual Arts.
His interactive work has been featured in ID magazine, Wired magazine, the Wall Street Journal and has presented at Pop!tech, SXSW, IxDA and many other industry conferences.
Robert Fabricant will be presenting The Behaviour Chain.
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Bryan Rieger
Bryan is a designer, writer and reluctant developer with a background in theatre design and classical animation. Bryan has worked across various media including print, broadcast, web and mobile; and with clients such as Apple, Microsoft, Nokia and the Symbian Foundation. A passionate storyteller and incessant tinkerer, Bryan can be found crafting a diverse range of experiences at Yiibu—a wee design consultancy based in Edinburgh, Scotland.
Bryan Rieger will be running the workshop It’s not the device people are after, it is all the things the device enables….
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Russ Unger
Russ Unger is a User Experience Director for Happy Cog, a web design firm in New York City, Philadelphia and San Francisco. He is co-author of the book A Project Guide to UX Design for Peachpit Press (Voices That Matter) and is co-authoring a book on guerilla research methods with Todd Zaki Warfel due out in 2011.
You can find Russ online in the following locations: Book — A Project Guide to UX Design, LinkedIn, The Information Architecture Institute, Boxes & Arrows, Twitter, Blog
Russ Unger will be running the workshop Guerrilla Research Methods.
Giles Colborne
Giles is author of Simple and Usable Web Mobile and Interaction Design published by New Riders in September 2010. He has been working in usability and user centred design since 1991. He formed cxpartners with Richard Caddick in 2004 focusing on creating outstanding user experiences and measurable changes to projects and products.
Giles is a former President of the UK Usability Professionals’ Association and now sits on their Global Advisory Committee and international Conference Committee. He has worked with British Standards Institute in developing guidance on web accessibility.
Giles Colborn will be running the workshop Advanced Simplicity.
Todd Zaki Warfel
Todd Zaki Warfel is President and founder of Messagefirst, a Philadelphia-based design research consulting firm, where he blends research and design to evolve products in innovate and beautiful ways. Todd is a dynamic speaker and storyteller by nature. He’s rarely short on details. He is an active member in a number of industry communities and organizations, including the Information Architecture Institute, IxDA, and UPA.
Todd’s clients have included Albertsons, AT&T Wireless, Bankrate, Bank of America, CitiGroup, Comcast, Cornell University, IntraLinks, Hartford, Motorla, Palm, Sallie Mae, and SBC. Todd currently lives in Philadelphia, blogs at toddwarfel.com, and is currently working on a book on prototyping with Rosenfeld Media A Practitioner’s Guide to Prototyping available in 2008.
Todd Zaki Warfel will be running the workshop Prototyping.
Sunni Brown
Sunni Brown is a business owner, information designer, and co-author of one of Amazon’s Top 100 Business Books titled GameStorming: A Playbook for Rule-breakers, Innovators and Changemakers. She’s best known for her large-scale graphic recordings and live content visualizations at all kinds of meetings and events, and she is also the leader of The Doodle Revolution — a growing effort to debunk the myth that doodling is a distraction. Her consultancy, BrightSpot I.D., specializes in visual thinking and its broad applications, and she co-Founder of VizThink Austin, currently the largest visual thinking community in the United States. Sunni presents regularly on the topics of graphic facilitation, graphic recording and visual thinking and the brain, and is one really funny lady.
Sunni Brown will be running the workshop The Art of Graphic Facilitation (a.k.a. “How to Run A Workshop with Pictures”).
Josh Porter
Joshua Porter is the co-founder of Performable and is the co-creator of ABtests.com. A long-time interface designer & consultant. Josh wrote the book Designing for the Social Web and speaks regularly at web design conferences and events around the world. Since 2003 he has written the popular design blog bokardo.com. Josh lives in Newburyport, Massachusetts with his wife and two daughters.
Josh Porter will be running the workshop A/B Testing for UX Designers.
Nate Bolt
Nate is an entrepreneur and artist who likes to research and design things, builddog treat robots, and make weird videos. He’s all up on Twitter, Facebook, Linkedin, Flickr, Vimeo.
Currently serving as el presidente of Bolt | Peters, he has overseen hundreds of user research studies for Sony, Oracle, HP, Greenpeace, Electronic Arts, and others. Beginning in 2003, he masterminded Ethnio — the very first moderated remote research app, which is now being used around the world to recruit hundreds of thousands of live participants for research.
Nate gives talks about user experience research and design in both commercial and academic settings, including a recent keynote for the Urban Libraries Council. He recently co-authored Remote Research, a wildly, astonishingly, and creatively-titled book on remote user research. Last century, he worked with faculty at the University of California, San Diego, to create a degree titled Digital Technology and Society, which focused on the social impact of technology. He also completed a year of communications studies at the Sorbonne in Paris, where he failed every class, and was jailed briefly for playing drums in public without a license.
Nate Bolt will be presenting Remote Research.
Kevin Hoffman
Kevin has been building experiences on the web since 1995. At Happy Cog, he has been the lead user experience strategist and information architect for clients ranging from top higher education institutions to Fortune 100 companies, including Georgetown University, the United States Holocaust Memorial Museum, and Thomson Reuters.
Prior to joining Happy Cog, Kevin built websites, developing online strategies, and leading projects for colleges, universities, and non-profits in Baltimore, MD. He has been a consistent voice for intelligent communication strategies and an expert consensus builder in environments where vastly differing, passionate opinions were the norm. He studied sociology and public policy at Duquesne University, toured the world as a lead guitarist, and has seen several hundred faces and rocked at least 93% of them.
Kevin Hoffman will running the workshop Selling Design.
Oliver King
As a co-founder and director of Engine, Oliver leads the private sector practice helping organisations to identify where, when and how they can provide better, more meaningful and valuable services.
In practical terms he works with organisations to help them formulate strategy and deliver service innovation by improving or interconnecting the things that their customers experience—from product to processes and people. Oliver is a passionate advocate of co-creation, design thinking and helping organisations to help themselves through actively building their internal service design capabilities.
With over 17 years experience, Oliver is a recognised pioneer in his field and regularly speaks and writes internationally on service design and innovation.
Oliver King will be presenting Service Design and User Experience: same or different?.
Steve Baty
Steve Baty, principal at Meld Studios, has over 14 years experience as a design and strategy practitioner. Steve is well-known in the area of experience strategy and design, contributing to public discourse on these topics through articles and conferences.
Steve serves as Vice President of the Interaction Design Association; is a regular contributor to UXMatters.com; serves as an editor and contributor to Johnny Holland, and is the founder of UX Book Club—a world-wide initiative bringing together user experience practitioners in over 80 locations to read, connect and discuss books on user experience design. Steve is co-Chair of UX Australia—Australia’s leading conference for User Experience practitioners; and Chair of Interaction 12—the annual conference of the IxDA for 2012.
Steve holds post-graduate degrees in electronic commerce (M.Ec) and business administration (MBA) from the Macquarie Graduate School of Management; and a bachelor’s degree in Mathematics (Physical Mathematics & Applied Statistics) from UTS.
